WhatsApp, with over 2 billion users worldwide, is a powerful platform for businesses to engage customers. Millions of users relying on WhatsApp daily for communication, businesses are increasingly adopting WhatsApp chatbots—AI-driven virtual assistants that enhance customer interactions directly within the app. These chatbots help companies meet their customers where they already are, offering fast and […]

Facebook Messenger has become a popular tool for customer service, with over 20 billion messages exchanged each month between businesses and customers. This demand shows how much people value fast, responsive support from the companies they reach out to. To meet these expectations, many businesses now use plugins to improve Messenger’s functionality, helping them manage […]

E-commerce owners face the constant challenge of answering customer questions, handling returns, offering around-the-clock support and difficulty in finding the right information faster. This high volume of tasks can strain teams, leading to slower response times and decreased customer satisfaction Delays and unresolved issues can frustrate customers which can harm your reputation, and result in […]

SMS is one of the most immediate ways to reach your customers, with most texts being read within minutes. It remains a widely used communication channel, with over 5 billion active mobile users globally. Integrating GPT-powered chatbots with SMS messaging can significantly enhance customer engagement, offering businesses a seamless way to provide personalized support. This […]

AI help desks use artificial intelligence to enhance customer and internal support. They come with a smart knowledge base, intelligent search in multiple languages, help you automated self-service and a lot of AI powered features, which allows them to handle your support inquiries smoothly and efficiently. In fact, 67% of customers prefer self-service over speaking […]

Facebook Messenger chatbots are changing how businesses connect with customers. With over 1.3 billion users on Messenger, there is a huge opportunity for businesses to engage with their audience. ChatGPT for Messenger can further improve these interactions. Online shopping is on the rise and AI chatbots can greatly improve customer service while helping businesses attract […]

A knowledge management system is essential for companies aiming to efficiently store, organize, and share information. Many businesses face challenges in ensuring their employees understand products and services, which can impact customer experiences. Implementing a knowledge management system not only enhances employee training but also improves self service customer support leading to better service. With […]

Prompt engineering is the process of writing prompts that guide artificial intelligence (AI) models (LLMs) generate desired outputs. To get the best results from LLMs, two popular techniques are often used: Prompt Chaining and Chain-of-Thought (CoT) Prompting. Each technique has its own strengths and serves different needs depending on the complexity and nature of the […]

Slack is a popular tool that helps teams communicate and work together. It allows people to stay connected, share files, and collaborate in real-time, all in one place. With around 32 million people using it every day, Slack has become an important tool for making workplaces more productive. Integrating GPT to Slack makes communication even […]